Terms of Service

1. Who you are contracting with

The platform is operated by Your Music Manager LLC, a company registered in Florida, trading as Turbo Bookings (“we”, “us”). Our contact details are on our contact page.

2. What we provide

We license software and provide related services to operators, which may include:

• an online booking system with availability, deposits, pricing and policy acceptance;
• an operations dashboard for manifests, check-in, reschedules, refunds and reporting;
• a marketing website published on the operator's own domain;
• conversion tracking, email marketing, and AI chat or voice assistance where taken.

Exactly which services you receive, and the fees for them, are set out in your written order or agreement with us.

3. You are an independent business

You sell your own services to your own customers. You set your prices, availability, safety requirements, and cancellation and refund policies. You are the merchant of record for every booking taken through your site, and payments settle into your own payment account.

We are not a party to your bookings, we do not sell your services, and we are not an agent, partner or joint venturer with you. You are responsible for holding the licences, permits and insurance your operation requires, and for the safety of your customers.

4. Fees

A monthly platform subscription, billed in advance, and a per-booking platform fee collected at checkout on bookings taken through the system. The subscription amount and the fee rate are stated in your agreement; the fee rate is agreed per operator and is not published.

Card processing fees are charged separately by Stripe under your own agreement with Stripe. Where a booking is refunded, the platform fee on it is returned.

5. Payment processing

Payments are processed by Stripe. You will need your own Stripe account and must accept Stripe's terms. You are responsible for keeping that account in good standing — including responding to Stripe's verification requests and handling disputes and chargebacks on your bookings.

6. Your data

Your business data and your customers' booking data remain yours. We process it to provide the service, as described in our Privacy Policy. On request we will export it to you.

7. Acceptable use

Use of the platform is subject to our Acceptable Use Policy. We may suspend an account that breaches it, or that puts our payment processing or our other operators at risk.

8. Term and termination

The subscription runs month to month unless your agreement says otherwise. Either of us may end it with notice as set out there. On termination your subscription runs to the end of the period already paid for; amounts already paid are not refunded. You keep your domain, your data and your customer records.

9. Availability and liability

We work to keep the platform available but do not guarantee uninterrupted service, and parts of it depend on third parties such as Stripe, our hosting providers and the advertising platforms. To the extent the law allows, our total liability to you in any twelve-month period is limited to the fees you paid us in that period, and we are not liable for lost profits or indirect losses.

Nothing here limits liability that cannot lawfully be limited.

10. Changes

We may update these terms. If a change materially affects you we will give reasonable notice by email or in the dashboard before it takes effect.

11. Governing law

These terms are governed by the laws of Florida, and the courts of Florida have exclusive jurisdiction over disputes arising from them.